How can I pay for my order?
You can pay or order either by Credit Card (Visa, MasterCard), or Debit Card (iDEAL).
When will I be charged?
If your card is authorized, payment will be taken immediately, and you will receive an email confirming that your order has been successful.
In case you pay with iDEAL, your account will be charged with the dispatch of the order.
Can I change my payment method?
If you have already placed your order, the payment method cannot be changed anymore.
However, if you are about to place an order, you will be able to modify the payment method before submitting the order.
How can I obtain a copy of my invoice?
A copy of your invoice will be sent with your order on the day of the delivery.
In case you did not receive an invoice with your order, please contact IQOS Care by free phone call to the number 0800 9900000.