How do I discard my IQOS?
IQOS is an electronic device, therefore you should dispose it in a proper collection point for electronic devices.

Additionally, old and used electronic devices can be handed over in your municipality or in several point of sales.
For more information you can go to


What happens to the IQOS that I have returned?
Once we receive the returned IQOS we will inspect and process the device according to our internal return guidelines.

All devices are then disposed in a recycling container managed by the recycling company WeCycle.
If you want to know more how this company operates, please click below:


How should I dispose of HEETS?
You can safely put your HEETS in the trash. Please do not litter.
This product is not risk free and is addictive. For adult use only.
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This website is reserved for smokers of 18 years and above.