FAQ

SERVICES AND SUPPORT

Are IQOS stores open?
We have re-opened our IQOS store at Hoog Catharijne, Utrecht on the 25th of May for you, and will open Heiligeweg, Amsterdam on the 1st of June. We are happy to welcome you Sunday-Monday from 12-18 and Tuesday-Saturday from 10-18. These hours may change, so please check our store locator for latest updated opening times.
How do I contact the call center?
Our IQOS Care team are there to help! We offer several ways for you to reach out to us. Please check our support page for our contact details.
This product is not risk free and is addictive. For adult use only.

WELCOME TO IQOS


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