We Care

This website contains information about our smoke-free products and we need your age to make sure that you are an adult in the Netherlands who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.

Jan 18, 2022

Important information: Covid-19 update

Our stores are opened.

We will take all local health and safety regulations into account – and would like to ask our customers to do the same – to ensure the continued safety and well-being of our staff and our customers! This means regularly washing hands and cleaning the store, keeping a safe distance, wearing masks and encouraging cashless payments.

Our online store remains open 24/7 and we will make sure all of our products are available.

If you need customer support, you can always contact us. Our agents are committed to finding the most suitable solution to help you.

Your IQOS Care team
Care you can count on