Continue with login

IQOS 3 Multi Details

Discover more here

Quick start

How to use your IQOS 3 Multi

Battery and charging

How to charge your IQOS

Remember: your device must be fully charged to provide 10 back to back sessions!

Keep it clean

Keeping your device clean on a daily basis guarantees a consistent tobacco experience.

Our IQOS cleaning tools will help you keeping your device in proper condition.

Pro Tips

Remember: your device must be fully charged to provide 10 back to back sessions.
Never twist the tobacco stick while inserting it in your Holder, it can damage the heating blade.

You only need to press once on the Holder’s (Device's) button to activate the heating blade.

Once the light indicator goes from blinking to steady, it’s ready to use.

Pressing the button again may turn it off.

When the light stays white, it's ready to use!

Remember to charge your Pocket Charger daily.

* charging is faster if plugged to a wall power outlet than laptop’s USB ports.

To ensure a consistence experience with IQOS, clean your holder every day with our IQOS cleaning tools.

Frequently asked questions

Additional Support


Send us a message
Available everyday from 10AM-7PM.

Twitter Support

Send us a DM @iqos_support_nl
Available everyday from 10AM-7PM.

Call us Free

TEL. 0800 9900000
Available everyday from 10AM-7PM.

This product is not risk free and is addictive. For adult use only.
This site contains information on a product containing tobacco and is reserved for smokers over 18 years old residing in Netherlands.
This website is reserved for smokers of 18 years and above.