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IQOS 2.4 Plus Details

IQOS is simple and intuitive to use – Discover more here

Quick start

How to use your IQOS

Battery and charging

How to charge your IQOS

Keep it clean

Keeping your device clean on a daily basis guarantees a consistent tobacco experience.

Our IQOS cleaning tools will help you keeping your device in proper condition.

Pro tips

Never twist the tobacco stick while inserting it in your Holder, it can damage the heating blade.

You only need to press once on the Holder’s (Device's) button to activate the heating blade.

Once the light indicator goes from blinking to steady, it’s ready to use.

Pressing the button again may turn it off. When the light stays white, it's ready to use!

Remember to charge your Pocket Charger daily.

* charging is faster if plugged to a wall power outlet than laptop’s USB ports.

To ensure a consistence experience with IQOS, clean your holder every day with our IQOS cleaning tools.

Frequently asked questions

Additional Support

Live Support

Chat with us

Available everyday from 10AM-7PM
We will respond immediately

Facebook Support

IQOS Support Nederland

Available everyday from 10AM-7PM
We will respond within 2hrs

Twitter Support

DM @iqos_support_nl

Available everyday from 10AM-7PM
We will respond within 2hrs

Email

Send us an email

Available everyday from 10AM-7PM
We will respond within 8hrs

Call us Free

0800 9900000

Available everyday from 10AM-7PM

This product is not risk free and is addictive. For adult use only.
This site contains information on a product containing tobacco and is reserved for smokers over 18 years old residing in Netherlands.
ARE YOU A SMOKER AGED 18 OR OLDER?
This website is reserved for smokers of 18 years and above.