IQOS trial month terms and conditions

These terms and conditions are additional to our General Terms and Conditions, which can be found here.

To participate in the IQOS Trial Month you should be at least 18 years old and live in the Netherlands. You may rent a maximum of one device.

The rental period is one month, the rental price is € 9,-. After the expiry of the rental period, you have the choice to return the device or to buy it for € 49,-.

After 30 days our Customer Care team will send you an e-mail to ask whether you would like to purchase or return the device.

  • If you would like to keep the device, simply use the online payment link sent by the IQOS Customer care team after the 30th day to complete a payment of €49,-.
  • If you would like to return the device, inform our Customer Care team and they will send you a return label which you can place on the box. Returning IQOS is for free.

Damage or defect of the device must be reported to us immediately. We will cooperate to find a solution. In the event of deliberate damage to the device, we reserve the right to charge you the amount of € 49,-.

If you have any questions, please contact us at, or 0800 9900000

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This product is not risk free and is addictive. For adult use only.
This website contains information about smoke free products that are exclusively intended for adult smokers or users of nicotine-containing products in the Netherlands and therefore we ask your age.
Are you over 18 years of age and are you a smoker or user of other nicotine products?
This website is reserved for IQOS users of 18 years and above.