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This website contains information about Philip Morris International smoke-free products, which are exclusively for adults in Netherlands who would otherwise continue to smoke or use other nicotine products. Smoke-free products are not an alternative to quitting and are not designed as cessation aids. Smoke-free products are not risk free and provide nicotine, which is addictive. Please visit the Important Information page for additional risk information.

A laptop on a kitchen counter.

Create your personal experience with the IQOS app.

From automatic heating to locating your IQOS device and diagnostics, many other features are just a fingertip away.

Download the app

Keep your IQOS device up to date.

You will get the optimal performance from your IQOS when the firmware inside is upgraded.

An IQOS that suits you.

It's your personal IQOS device. With a few clicks, adapt it to your needs for a better experience.

With you every step of the way.

Benefit from assistance carefully designed to support you along the way.

Your IQOS

Stay connected to your IQOS device, on whichever platform you prefer.
See below the features available on each device and app.

Android app
Desktop app
Web app (iOS)
Customise your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Upgrade your firmware
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Advanced features
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Lock / unlock device
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Auto-diagnostic tool
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Device diagnostics
Android app
No
Desktop app
No
Web app (iOS)
Yes
Usage history
Android app
No
Desktop app
No
Web app (iOS)
No
Battery status
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (vibrate)
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (map)
Android app
Yes
Desktop app
No
Web app (iOS)
No
Notifications
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
FAQs
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Tips and tutorials
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Android app
Desktop app
Web app (iOS)
Customise your experience
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Upgrade your firmware
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Advanced features
Android app
No
Desktop app
No
Web app (iOS)
No
Lock / unluck device
Android app
No
Desktop app
No
Web app (iOS)
No
Auto-diagnostic tool
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Device diagnostics
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Usage history
Android app
No
Desktop app
No
Web app (iOS)
No
Battery status
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (vibrate)
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
Locate my device (map)
Android app
Yes
Desktop app
No
Web app (iOS)
No
Notifications
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes
FAQs
Android app
Yes
Desktop app
Yes
Web app (iOS)
No
Tips and tutorials
Android app
Yes
Desktop app
Yes
Web app (iOS)
Yes

Download the IQOS app that is right for you

Android app

Download the Android app to get an exclusive access to all the features, one swipe at a time. To ensure a seamless experience, we recommend to use a USB cable.

Google play

Web app (iOS)

All the features you need, one fingertip away. Sitting in the browser bar of your web pages, it's really convenient for iOS users. Before being all set, download the Bluefy Bluetooth app in the Apple Store.

Go to IQOS web app

This product is not risk free and provides nicotine, which is addictive. Only for use by adults.