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This website contains information about Philip Morris International smoke-free products, which are exclusively for adults in Netherlands who would otherwise continue to smoke or use other nicotine products. Smoke-free products are not an alternative to quitting and are not designed as cessation aids. Smoke-free products are not risk free and provide nicotine, which is addictive. Please visit the Important Information page for additional risk information.

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WHAT IS IQOS? - FAQs

IQOS is an alternative for adult smokers who would otherwise continue to smoke, not for people who have quit smoking or have never smoked. IQOS uses a technology to heat tobacco instead of burning it. IQOS and tobacco sticks are not for minors.
No. IQOS is not a smoking cessation device or intended as a device to quit smoking. If you are concerned about the health effects of smoking, your best option is to quit tobacco use altogether.
No, IQOS does not produce smoke because it does not burn tobacco. It generates a tobacco vapor, which is what you see when using IQOS.
Cigarettes burn tobacco, producing smoke, ash and cigarette smoke smell. IQOS heats tobacco instead of burning it.
Cigarettes cannot be used with IQOS as the device was not designed to be used with cigarettes.
No, IQOS is not an e-cigarette. IQOS does not vaporize liquid containing nicotine. Instead, IQOS heats real tobacco.
For any assistance, please, contact our IQOS Team:

Live Support: Chat with us
Email: contact.nl@iqos.com
Call Us Free: 0800 9900000 - Everyday from 10AM to 7PM.
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.