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HEETS TOBACCO STICKS - FAQs

Here are some storage tips to help preserve freshness:
  • Do not store HEETS in direct sunlight or expose them to humidity or humid weather conditions.
  • Make sure they are kept dry.
Should you experience any inferior taste, please do not hesitate to contact us.
HEETS tobacco sticks are designed for the same duration and number of puffs as cigarettes.
The HEETS tobacco sticks are designed specifically for the IQOS devices. They have an optimal length, diameter and design for the IQOS Holder.
The taste of IQOS is different from cigarettes because tobacco is heated rather than burned. HEETS come in many taste and intensity variants.
Yes, HEETS tobacco sticks contain nicotine, which is addictive. Nicotine is naturally present in the tobacco used in HEETS. It is released in the vapor that is generated during the IQOS usage.
You should not use the same HEETS twice and should dispose of your used HEETS properly.
Additionally, partially-finished HEETS should not be re-used.
Not at all, we are always innovating and ensuring we use the latest technologies and materials in our HEETS constructions.
No, this has no impact on your overall HEETS taste experience, as we have not modified the tobacco blend. We have adjusted the density of the tobacco, and with more space between each layer of tobacco your HEETS sticks are now easier to insert, and air flows freely through stick so you get a more consistent experience from the first draw to the last one.

We have also changed the tobacco protective wrap which is using a single layer of paper instead of multiple layers of paper and aluminum. These improvements did not impact the tobacco composition.
Because of the relative level of heat and humidity needed to deliver the true tobacco taste you're used to, some of the tobacco spots that transfer to the internal face of the wrapping are now more visible due to the single layer of paper that has replaced the multiple layers of paper and aluminum. These improvements did not impact the tobacco composition.
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.

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This website contains information about our smoke-free products and we need your age to make sure that you are an adult in the Netherlands who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk free. They contain nicotine, which is addictive. Only for use by adults. Please visit the Important Information page of this website for further risk information.