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This website contains information about Philip Morris International smoke-free products, which are exclusively for adults in Netherlands who would otherwise continue to smoke or use other nicotine products. Smoke-free products are not an alternative to quitting and are not designed as cessation aids. Smoke-free products are not risk free and provide nicotine, which is addictive. Please visit the Important Information page for additional risk information.

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Update Your Firmware

Keep your device firmware up to date to use all newest features

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Update your IQOS device

  1. Before you start the firmware upgrade, ensure that your device is fully charged.
  2. Install the IQOS app or access the browser app using the links below.
  3. Follow the instructions in the app to update your firmware in a few minutes time.
  4. Do not disconnect your device before the firmware upgrade is finished.

Tip: Connecting your IQOS through the USB cable is the fastest option.

Experiencing issues? Get in touch with the myIQOS-team via live support.
You can also access one of the firmware upgrade tutorials through the links below.

Download the IQOS app to update your firmware:

Can't quite figure it out?

Follow our step by step tutorial to help you upgrade your firmware.

View the tutorial
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.