Replacement Form & Success

Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products.

Sorry!
This website is intended only for users of nicotine or tobacco products who are over 18.

We Care

This website contains information about Philip Morris International smoke-free products, which are exclusively for adults in Netherlands who would otherwise continue to smoke or use other nicotine products. Smoke-free products are not an alternative to quitting and are not designed as cessation aids. Smoke-free products are not risk free and provide nicotine, which is addictive. Please visit the Important Information page for additional risk information.

First name *

Last name *

E-mail address *

Codentify (serial number) *

Which type of device do you have?

Which component is it about?

Choice part

Holder

Charger

Wat is het probleem?

Selection issue

Broken heating blade

Charger not charging the holder

No lights on holder

No lights on charger

Other

We would like to assist you with the registration of your new device.
May we contact you?

Selection contact preference

Yes