Let op: deze website is bedoeld voor Netherlands; om ervoor te zorgen dat aan lokale wettelijke voorschriften wordt voldaan moeten we je doorsturen naar het land waar je je bevindt.
DOORGAAN
We are sorry to hear that you are experiencing issues with your IQOS. Registered IQOS devices are covered by a one-year warranty, consult our Terms and Conditions to find out what is applicable in your case.
Please contact our customer service; they can help you fix the issue or find the most suitable replacement solution.
Live Support: Chat with us
Email: contact.nl@iqos.com
Call Us Free: 0800 9900000 - Everyday from 10AM to 7PM.
Live Support: Chat with us
Email: contact.nl@iqos.com
Call Us Free: 0800 9900000 - Everyday from 10AM to 7PM.
Live Chat
We are sorry to hear that you are experiencing issues with your IQOS. Registered IQOS devices are covered by a one year warranty, consult our Terms and Conditions to find out what is applicable in your case.
Please contact our customer service; they can help you fix the issue or find the most suitable replacement solution.
Outside of business hours (10:00-19:00 hours) you can request a replacement through a Shell Service Point. Verify on the map if there is a Shell Service Point near you, check the checkbox and fill in the form to submit your request.
Please contact our customer service; they can help you fix the issue or find the most suitable replacement solution.
Outside of business hours (10:00-19:00 hours) you can request a replacement through a Shell Service Point. Verify on the map if there is a Shell Service Point near you, check the checkbox and fill in the form to submit your request.