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Upgrade your IQOS ILUMA firmware
By updating your IQOS ILUMA firmware you will be able to use all new features of your IQOS device.
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Online Guidance
Step-by-step guidance, tools and techniques to help you get the most out of your IQOS.
Troubleshooting
Our online troubleshooting tool to help you fix your IQOS at any time.
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Missing pictures on our website?
We would like to show you pictures of our heated tobacco products, but unfortunately the tobacco legislation does not allow us to do so. But don’t worry, we’re here to answer any of your questions.
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